Frequently Asked Questions
What do I do if I have an issue with my order?
Contact us at support@catcultcollective.com with your Order ID and your inquiry.
How long does shipping take?
Shipping times vary depending on your location. Typically, domestic orders arrive within 5-7 business days, while international orders may take 10-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn, unwashed items in their original condition. Please contact our customer support team to initiate a return.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and times may vary depending on the destination.
How do I care for my Cat Cult Collective products?
We recommend washing our products in cold water and hanging them to dry. This helps preserve the print quality and extend the life of the garment.
What materials are your products made from?
Our products are made from high-quality, sustainably sourced materials. Our t-shirts and hoodies are 100% cotton, while our tote bags are made from durable canvas.